Shipping costs are shown at checkout.

FAQ

Welcome to our FAQ. We have collected answers to the questions we hear most often.

Delivery and returns

Find answers to common questions about delivery, returns and exchanges below.

What is the 100% satisfaction guarantee?

Our satisfaction guarantee explains how we handle returns, exchanges and product issues. Please read the guarantee information and our returns policy for the applicable conditions. If you have a question about your order, contact us at info@remm.dk.

Which delivery options do you offer?

Delivery options depend on the destination. Shipping costs are shown at checkout. We currently deliver to Denmark and Sweden.

How long will my order take to arrive?

Delivery times depend on your destination and the delivery method. If you need your order for a particular date, please contact us before ordering. Once your order has been dispatched, you can follow its progress using the tracking link.

What should I do if my order has not arrived?

Check the tracking link for the latest update from the carrier. If you need help locating your parcel, contact us at info@remm.dk.

How do I return an item?

Please read our returns policy for eligibility and return instructions. If you are unsure how to return your item, contact us at info@remm.dk before sending it back.

What is your returns policy?

Return eligibility depends on the product and whether it has been personalised, shortened or used. Please read our returns policy for the applicable conditions. If your item is damaged or incorrect, contact us so we can help.

What should I do if I receive a damaged or incorrect item?

Contact us and we will help resolve the issue.

Which countries do you deliver to?

We currently deliver to Denmark and Sweden.

Where can I find your terms and conditions?

You can find our terms and conditions and privacy policy on the website. Contact us if you have any questions.

Orders

Find answers to questions about your orders below.

Can I cancel or change my order after placing it?

We dispatch orders on weekdays. Please contact us as soon as possible and we will check whether we can change your order before it is dispatched.

How can I track my order?

We send a tracking link via Shipmondo so you can follow your parcel.

Can I combine orders to save on delivery?

Please contact us as soon as possible if you want to change or combine orders. We will check whether this is possible before they are dispatched. Shipping costs for a new order are shown at checkout.

Which payment methods do you accept?

The payment methods available for your order are shown at checkout.

Is it safe to shop with you?

remm. is a family-run Danish business. If you have any questions before ordering, contact us at info@remm.dk or +45 73 70 74 06.

Do you offer gift packaging or other services?

Our gift sets arrive in a gift box. You can also add a gift box to individual belts where this option is offered, so they are ready to give.

Contact us about special requests, such as larger corporate orders, belts with a company logo or designs that are not available online.

Where can I read customer reviews?

You can read customer feedback on Trustpilot. We also welcome your feedback about your experience with remm.

About our belts

Find answers to questions about our products below.

How do I adjust the belt to my size?

You can shorten the strap with ordinary scissors. A guide is included to show you how. Strap lengths and waist-size ranges vary by product, so check the product description for the measurements of your chosen belt.

What materials are the belts made from?

Our Essential straps are made from split leather with a protective surface coating. Our Premium straps use European full-grain leather.

The buckles are made from metal.

How does the micro-adjustable system work?

The belts have a micro-adjustable track sewn into the back of the strap, allowing you to adjust the fit in 0.5 cm increments for comfort.

Can I mix straps and buckles?

You can combine straps and buckles from the same width range. The 25 mm range and the 35 mm range are separate, so choose matching widths when mixing straps and buckles.

Can I buy straps or buckles separately?

Yes, we offer straps and buckles separately. If you cannot find what you are looking for on the website, please contact us directly.

How should I care for my belt?

Care depends on the leather type. Avoid soaking the strap. Contact us if you would like advice on caring for your particular belt.

How wide are the belts?

Our men's range is 35 mm wide and our women's range is 25 mm wide. Check the product description to make sure you choose the right width.

Which brand are your belts?

Our belts are sold under our own brands, remm. and Bransholm. Refer to the individual product description for its details.

Still have a question?

Email us and we will get back to you as soon as possible.